- 1. Secure on-line payments with your credit card
Simply use our convenient shopping basket system to make your selection. Press the ON-LINE PAYMENTS BUTTON and follow the instructions.
2. Phone, fax or mail order using shopping basket.
Simply use our convenient shopping basket system to automatically fill out the order form while you are online, print off the completed form, add your payment details and then either fax, mail or phone your order to:
| Mail: | Quiltsmith |
| P.O. Box 73 | |
| Broadway NSW 2007 AUSTRALIA | |
| Fax: | Within Australia (02) 9550 4946 |
| Outside Australia +61 2 9550 4946 | |
| Phone: | Within Australia (02) 9550 4947 |
| Outside Australia + 61 2 9550 4947 |
3. Phone, fax or mail order
Alternatively, you can simply print off our blank Fax/Mail Order Form, complete and then fax or mail the form or phone us direct.
Payment Options
Secure On-line: Visa or MasterCard.
By phone or fax: Visa or MasterCard.
By mail: Australian Dollar Cheque, money order or credit card as above.
Note: Orders paid for by cheque will not be despatched until funds have been cleared.
For international orders we can only accept payment by credit card - Visa or MasterCard only.
Privacy Policy
Quiltsmith will not collect and or retain any personal information except for that information knowingly supplied by yourself when you either purchase a product or make an enquiry.
Your personal information will never be released to a third party without your consent.
Quiltsmith is committed to security and will take all reasonable steps to ensure the security of all personal information retained.
We will not send you email advertising information (spam) unless you have agreed or requested to receive it. You may withdraw from our e-mail list at any time by advising us via our Contact Us Page.
Prices
All prices and charges are quoted in Australian dollars.
Backorders
We do our best to ensure availability of products listed on our site. In the unusual event of a temporary out of stock situation, for Australian orders we will ship the available portion of your order and ship the balance when it becomes available. You will only pay for shipping once. For International orders we will wait until your order is complete before shipping.
Discontinued Products
Again we do our best to keep all product listed on our site current. In the event however of a product being no longer available from the supplier we will contact you and either not process any payment or issue a full refund for that item.
Product Returns
You may return any item, with the exception of books, in its original condition (not cut, washed or dyed) for a refund or credit to your account within 14 days of you receiving your order. Return shipping charges should be prepaid and any refund of shipping charges will only be on the basis of the return being due to our error. The original invoice or a copy must accompany all returns. After a return has been received, it will take up to five business days to process. If payment was by credit card a refund will be credited to your account. If payment was by cheque or money order, a refund cheque will be posted to you.
Shipping Time
All orders will be dispatched within 28 days of receiving the order. Our normal service standard is to ship within a week of receiving the order (once funds have cleared). This standard does not apply to sales items.
Shipping and Packing Charges
For Australia destinations:
| Value of Merchandise | Standard Post | Express Post |
| $0 - $35.00 | $6.50 | $10.50 |
| $35.01 - $80.00 | $11.50 | $14.50 |
| $80.01 - $160.00 | $19.50 | $24.00 |
| Over $140.00 | At Cost | At Cost |
For international customers (any country outside Australia), in an effort to keep your costs down, international freight charges will be calculated when we process and weigh the order and then added, at cost, to your total invoice and billed to your credit card.